Terms of Service
Last updated: December 2024
Welcome to Innovation Valley
These Terms of Service ("Terms") govern your use of our website and services provided by Zhongshan Innovation Valley Co., Ltd. ("Innovation Valley," "we," "us," or "our").
By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access our services.
Our Services
Innovation Valley specializes in the research, development, and manufacturing of patented lighting gifts. Our services include:
- Custom lighting product design and development
- OEM/ODM manufacturing services
- Quality assurance and testing
- Packaging and branding solutions
- Global shipping and logistics support
Use of Our Services
Permitted Use
You may use our services for lawful business purposes only. You agree to provide accurate and complete information when requesting quotes or placing orders.
Prohibited Activities
You may not:
- Use our services for any illegal or unauthorized purpose
- Interfere with or disrupt our services or servers
- Attempt to gain unauthorized access to our systems
- Reproduce our proprietary designs without permission
Orders and Payments
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel orders at our discretion.
Payment terms will be specified in individual quotations and purchase agreements. Standard payment terms require a deposit upon order confirmation with the balance due before shipment.
Intellectual Property
All content, designs, patents, trademarks, and other intellectual property on our website and in our products are owned by Innovation Valley or our licensors.
Custom designs created for clients remain the property of Innovation Valley unless otherwise specified in writing. Clients receive usage rights for their intended commercial purposes.
Quality and Warranties
Quality Commitment
We maintain strict quality control standards throughout our manufacturing process and provide quality certifications as required.
Limited Warranty
Products are warranted against manufacturing defects for the period specified in individual product documentation.
Limitation of Liability
Innovation Valley's liability for any claims related to our products or services shall not exceed the total amount paid by the customer for the specific products or services in question.
We shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or business opportunities.
Privacy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services, to understand our practices regarding the collection and use of your information.
Changes to These Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.
Your continued use of our services after any changes constitutes acceptance of the new Terms.
Contact Us
If you have any questions about these Terms of Service, please contact us:
Company: Zhongshan Innovation Valley Co., Ltd.
Location: Zhongshan, China
Tagline: Crafting Light, Gifting Emotion